Vatican Garden tickets & tours

The vending machines didn't take big notes or cards so we didn't have a chance to get water and it wasn't made clear to us that we wouldn't have access to water once inside the gardens, this unfortunately made it difficult to enjoy. We also thought it was a bus tour around the garden. There are way too many people going through the museums and the Sistine chapel, it was uncomfortable and overpriced to be packed in like sardines. Would not recommend d.

I really enjoyed the experience. The whole visit was orderly and easy to see all the rooms. What we did not find clear were the indications to find the access door to the museums.

The insight into the beautiful, otherwise inaccessible Vatican Gardens was a highlight of my trip to Rome and the museums are also extremely interesting. The only thing was that the tour could have lasted a little longer / gone a little slower / possibly with getting off at exciting places. Admission to the museum was also uncomplicated and quick, without long queues. A recommendation!

We purchased online tour of Vatican gardens +entrance Vatican Museums (without guide). Very nice staff who greeted us and guided us until we boarded the bus......tour very nice, they provided us with earphones for a recorded guide who showed us The beautiful gardens Exciting and unique the tour inside The Vatican Museums.Definitely the "highlight" was being able to skip the endless lines for entry...especially on these particularly hot days.Experience to be repeated for sure!

The visit to the Vatican Gardens has been a unique experience, I went with my fiancée and we wanted to return once again and do it walking now because it is such a beautiful place that makes you want to spend more time observing every detail, the trip in the open bus is super good if you have an agenda to visit more things in Rome, because you can tour the gardens with ease, plus with the guide in multiple hate to choose the experience becomes more dynamic. We recommend it 100%

We had a good time. Thank you ... The wonderful works of Art ... 3 hours is not enough to admire them all ... but neither are months ....

At the beginning of the street at the entrance to the Vatican Museum, signs should be put up saying : A sign: "Visits without a ticket" A sign: "Visits with a ticket" It's the best museum I've ever visited I find this museum very rich in works of art, clean and well organized. The Vatican gardens are beautiful. CONGRATULATIONS!

Magnificent experience. Visit to the sublime gardens. The museum is a sight to behold, paintings, sculptures waoooo. And the Sistine Chapel 🤩😍 What happiness. ROME IS A MAGNIFICENT CITY 🌟💖

Had tour booked. Very organised and no queuing on entry

IT was great experience!

Good information, short waiting time, recommendable

It was most knowledgeable

We waited in line but it was very fast. Interesting visit and we loved all the roofs, each one more beautiful than the other.

Everything was cool, of course the magnificent Sistine Chapel

Visit to the gardens and direct entrance to the museum

The bus tour was good, but 2 of the people in our party couldn't hear the type guide as their headphone jack doesn't work! The self guided tour was ok, but it was so hot with so many people, it was tough to stand and read about the items of interest. More fans and ac on hot days, would be better

A very pretty place On the other hand, it's a pity to be mugged by the person guiding you to the bus in front of a whole group of visitors, because we didn't understand the information given to us in Italian (a language we don't speak).

If you’re planning a visit to the Vatican, do not miss the Sistine Chapel Garden Tour—it’s an extraordinary experience that offers a peaceful and breathtaking perspective on a place that’s often bustling with crowds. The tour begins in the Vatican Gardens, which are nothing short of spectacular. Manicured lawns, vibrant flowers, centuries-old fountains, and sweeping views of St. Peter’s Basilica create a serene atmosphere that feels worlds away from the busy Roman streets. Our guide was incredibly knowledgeable, blending history, architecture, art, and little-known anecdotes in a way that was both fascinating and engaging. You could really feel the layers of history come alive as we strolled through the same grounds once reserved for popes. One of the major perks of this tour is the direct entry into the Vatican Museums and the Sistine Chapel. After soaking in the beauty of the gardens, we entered through a special access point—completely bypassing the massive lines. And stepping into the Sistine Chapel from that peaceful garden setting made the experience feel all the more sacred and moving. Seeing Michelangelo’s masterpiece in person is simply indescribable; no photo or replica does it justice. The combination of tranquility in the gardens and the awe-inspiring art within the chapel makes this tour a perfect blend of nature, history, and spirituality. It felt exclusive, intimate, and truly special.

It was nice that we don't have to wait in a queqe, but my friends dont spek english, so it would be perfect if you offer polish language in an open bus tour

The bus ride was great and super enjoyable. The vatican museum was a nightmare. Too many people, too many rooms to go through before seeing one room. There should be timed entries for the museum or a direct way to the chapel. It is a disservice to the art there, because everyone is ignoring that art to rush to the chapel. Two entries (museum and chapel separately) and timed entries would solve a lot of the issues. Look at what the louvre is doing for "la joconde" . Not your fault, but still worth mentioning. Last comment: a recycle bin for headphones at the end of the trip would be great.

Excellent organization: total punctuality, kindness and helpfulness..we also avoided a very long queue for the entrance to the Vatican museums..beautiful also the tour in the Vatican gardens..thank you for the unforgettable experience

Since Vatican city is so big, it was very confusing locating the meeting point. It took over an hour to lcate it. It would be helpful if the info was more detailed or signages directing us where to go/meet. As we were late over an hour, the tour staff was nice enough to let us go on a bus tour with another group.

Enjoyed the bus tour of the Vatican gardens. I wasn't aware that the channels for the headsets contained different languages. Better communication from the driver or placed somewhere so when one gets on the bus, they know which channel = which language.

It was very beautiful. They took us in a tiny bus and showed us around the gardens , we couldn't get off and whoever took the picture took the picture 😂😂😂. From there we were dropped off at the museum and left on our own to wander around , whoever wanted had audio hits for 8€ each in several major languages . It was very crowded with groups and separately alone , it was very stuffy and crowded , our conclusion was come with the first hours i.e. as soon as they open go in otherwise after 9:30 it is very crowded even before that , but if you find early hours best

The experience was very good. We did the visit without a guide, although we used the audio guides that helped us to understand and improve the visit. What I did not like so much was the overcrowding of people there, maybe it was the dates we went, since it was Pentecost Sunday and Monday. Perhaps the next time we go we will not find so many people and we will be able to enjoy the visit much better.

When I got my student card, it wasn't stated anywhere until what age the student card is valid.I had to pay an additional 20 euros for a regular ticket.

I really enjoyed the experience. The whole visit was orderly and easy to see all the rooms. What we did not find clear were the indications to find the access door to the museums.

The Museums are absolutely beautiful and are so vast. The check in process was fine and thankfully we got a skip the line ticket. Lots of different things to see and you could probably spend hours there.

Entering the Vatican without having to stand the heat or the queue was a great experience and being guided so skillfully was refreshing.

Maurizio was an amazing tour guide. His knowledge about every piece of art was sensational. 100% would do this tour again! Very seamless pickup at meeting location and walking us into Vatican City, guiding us through security. Only feedback is not on tour guide but the headsets used. The system is a bit finicky. The headphones are a bit uncomfortable. I'd say the vox or similar wired headphone systems are superior.

It was easy to find the meeting point, the instruction throughout the process to enter the Vatican was easy, accessible, polite and friendly professionals, the museum tour was incredible, the cistine chapel was incredibly charming.

I am glad that I bought tickets ahead of time to avoid the long lines. It was very crowded, but we made it through. To see the Vatican museum in person was breathtaking!

This experience is perfect for learning about Roman civilization. I suggest that people do it at least once in their lives. Thank you for the organization . ✌️🇲🇦

Visiting the Vatican felt like stepping into another era. Every detail—from the materials and colors to the atmosphere—was breathtaking. The artistry and history in every corner made a deep impression on me. It was more than a visit; it was an experience that stirred my soul. I loved every single moment of it. Truly unforgettable.

The Vatican museum is worth looking at. There are so many articles of artifacts and art work, you can't help but be in awe! What I loved most of all was that the museum itself is work of art that houses the art.

What I loved most about this place was the museum and the Basilica of St. Peter, which are truly incredible. What's more, we went at just the right time, as we were able to attend a farewell mass in honor of Pope Francis, which was very impressive. On the downside, I paid for access to the Sistine Chapel, but current events meant that the chapel was closed, so I couldn't use the extra ticket for the Sistine Chapel.

The agency was punctual, the instructions to the meeting point were accurate, the visit was on time. We were accompanied all the way through the first security line, up to the second one at the entrance of the museums. The lady was kind and attentive.

Well, it was already pretty crowded, but considering it was holy week, I don't think I was surprised. It is a lot of walking, a lot of steps, so you need to be able to do that.

As well as being beautiful, the museum and chapel are an important historical and artistic site, with a rich history and remarkable works of art. And buying tickets in advance avoided the huge queues.

I didn't think it would work out because I was meeting a host, but everything went as expected. The visit was incredible, very beautiful inside. I'll attach some photos so you can get a sense of how beautiful it is!

It was a little crowded but we had the evening tickets so it wasn't to bad, and we skipped the big lineups, the are work in there is a 11/10 a must see! We had no trouble with our tickets would recommend any day

Vatican was more beautiful than I expected. I enjoyed it so much! Must visit. Was especially magical feeling during Easter weekend.

Our guide was extremely knowledgeable and friendly! She taught us so much about the Vatican and explained the most important aspects of what we were seeing. We were able to skip the long lines. It was easy to find our meeting point. I would highly recommend booking with them. Worth every penny!!

The visit went very well, we skipped almost all the lines, and the guide Brigida was very kind, friendly, and helpful throughout the tour with excellent explanations.

The exhibition was beautiful we had to wait a bit because there were a lot of tourists but it wasn't a big deal

The guided tour of the Vatican was enriching and the guide gave us lots of interesting information. There's so much to see in the Vatican, we'll have to come back!

Magnificent experience. Visit to the sublime gardens. The museum is a sight to behold, paintings, sculptures waoooo. And the Sistine Chapel 🤩😍 What happiness. ROME IS A MAGNIFICENT CITY 🌟💖

The guide was great, very pleasant to listen to and very funny - I forgot how much my feet hurt. Everything is magnificent to look at, both in the Vatican and in the Chapel.

Absolutely amazing seeing all of those incredible works of art. It would take a lifetime to see and hear the history behind all of the priceless works.

What we found incredible was how easy it was to enter the Museum. The Museum and the Sistine Chapel are wonderful! An unforgettable visit! Thank you for making this magical experience so easy.

We were able to secure tickets at the last minute for a self guided tour. We were able to easily meet the guide to help navigate the entrance lines and he helped get us entry into the museum.

Paulina was a star! In the heat and in the crowds she led our group through the Vatican museum, Sistine chapel and led us to St Peter's Basilica (where she did pre instruction as she cannot guide there. Our family learned a lot we would not know without the tour.

As someone with no base knowledge besides that the Vatican is the home of Catholicism. This was a great way for me to learn about all of Vatican City and the history of it. I would have been wandering around aimlessly without my tour

The guided tour was great, the guide was very funny and explained things very well. Cutting all the queues was great. I recommend it in French, we were with Paolo 😊👍🏼!

Our guide Marta was very knowledgeable and nice. She was a great storyteller and gave great background throughout the tour in each area. The tour was good and I would recommend them. We had a very nice time on this tour and it went to all the spots we wanted. The description is accurate on what you get with the tour. I only have one suggestion - and that is during times with extreme crowds, it is important to ensure that all of the group is accounted for. My husband and I (and another girl we didn't know) were separated during the tour in a critical area to short cut into the Sistine Chapel. The group was given 15 minutes there, but because we were lost and took the long way, buy the time we got there, we were rushed and didn't get the time the rest of the group had. Please make sure to keep the group together. I do understand it is very hard because of the crowds, so this situation alone would not keep me from taking this tour with this tour group again as everything else in the tour was great.

I recommend this tour and I wish you to find a guide like ours, Antonella.... explained opera by opera.... exciting us and telling us anecdotes . If you choose the skip the line it is better because it will allow you not to stand in endless lines Under the hot sun as in beautiful July! We visited the Vatican museums, the Sistine Chapel and the Basilica. Inside the tour you will find a couple of fountains where you can refill your water bottles. Comfortable shoes and shoulders covered !!! And have fun !!!

We didn't have a clear understanding of where to meet. Head out and our tour guide did everything to find us and ensure we weren't left out. The tour is breathtaking and unforgettable. This may be the best tour we've taken in any city,any where.

The audio thing does not work good. I had difficulty about hearing. The guide is good and I thing very necessary. Before getting tickets be sure to read all of the information about tour, what you need to and do not need to do. Very crowdy so be ready to this

The tour was great. The tour guide was amazing and really knowledgeable. The price was worth it for skipping the ques for the Vatican Museums alone as they were hours long and we bypassed them all and walked in straightaway. The only reason I gave it good rather than awesome was because of the amount of people allowed into the museums itself. This isn't the fault of the tour guide obviously but it meant the experience was less enjoyable in the 30 degree heat because there simply were too many people

Our guide, Vincenzo, was wonderful. Very funny and knowledgeable. I don't think you can enjoy touring the Vatican without a guide and skip the line. 100% worth it!

Skipping the line was absolutely amazing!!!! The tour guide was absolutely fantastic. Very knowledgeable wonderful tour would not have been the same without her!

Our guide Maria Theresa was amazing! She was very knowledgeable in aspects of the tour. She went out of her way to make sure that the whole group of 17 was taken care of. She had her eyes on everyone throughout and wouldn't let anyone get left behind. With the crowds and other tour croups pushing through she did an exceptional job of communicating with us to keep us together. She gave everyone a potty break in the middle if we needed it. I would highly recommend this tour guide and the company as they all are professionals.

The crowds were very heavy for the jubilee but our guide was wonderful in directing us and keeping us focused on the important details on the museum and Basilica!

The tour guide was very well organized, punctual, very entertaining and in addition to his technical and historical knowledge also liked to have a humorous joke along the way. The group was very pleasant with 10 people, it always moved quickly so that we could see everything and also ask what we wanted from this tour. Thank you very much. We are very happy to recommend this tour.

Everything that was mentioned in the tour we saw. Our guide Olga explained so much to the in-depth knowledge & history of The Vatican & sacred places. The crowds were overwhelming but Olga was able to guide us safely to the best vantage points

Very complete visit, the meeting point very easy to locate. I would have liked to have been able to enjoy a little more of the Sistine Chapel, but there were many people and we passed quickly. Otherwise everything was great !!!!

Absolutely loved our guide, Antonio that also speaks Japanese. He was knowledgeable and passionate about his tours. He knew the end and outs making it unforgettable.

Very good guide bravo! However, we didn't have time to go to St Peter's Basilica, even though it was included in the ticket.

We visited the Vatican Museums with an exceptional guide named Marco and we were really thrilled with the experience. Marco was very well prepared, clear in his explanations and very passionate: he was able to convey to us the importance and beauty of the works of art in an engaging and never boring way. Thanks to him we were able to better appreciate the richness of the Vatican Museums, and the whole tour. We highly recommend this guided tour, especially with Marco: he made our day unforgettable!

Our guide was incredibly knowledgeable about both the history of all sites but also about how to effectively navigate the journey through the spaces during such an extremely crowded time. Due to the jubilee crowds we had some delays, and our tour ran long. She did not rush through the museums, nd gave us the complete tour anyway. Seeing that some on the group were getting tired, she sought out places to sit and rest, and was more concerned with everyone's health and happiness than ending on time. A native Roman, the depth of her knowledge, her personal perspectives, and her passion were amazing! Since the sistene chapel was closed, she spent 20 minutes using picture handouts to talk through the meaning of the art inside. The climb to the dome was my favorite part - to be inside seeing the mosaics and the perspective of such a grand church from above were incredible!

Our guide Theresa was simply great! She told and explained everything so well. The whole tour was super nice and absolutely recommendable.

Fantastic tour! It's worth it to skip the queues and have a guided tour with a small group. Wonderful experience which I would reccomend to anyone and will absolutely do it again.

Our guide, Francesca, was funny and easy to listen to. She brought the history to life with her stories and kept us all interested at what was a very busy time in the Vatican. The Vatican museums and gardens were stunning, the Sistine Chapel was breathtaking and St Peter's Basilicia was beautiful. Francesca's stories about the art in the Sistine Chapel and Michelangelo's antics were the highlight for me.

Our tour of the Vatican museums, Sistine Chapel, and St. Peter's basilica was amazing. The crowds were crazy but our tour guide kept us together and helped us get where we wanted to go. Her information was great and she was entertaining.

The guide was phenomenal !!! So knowledgeable, so invested in the history, and importing that to the group. Her timing, for ingress and egress to specific areas was so beneficial to the whole experience.

It was an absolute amazing experience. Guide was amazing

Maurizio was an amazing tour guide. His knowledge about every piece of art was sensational. 100% would do this tour again! Very seamless pickup at meeting location and walking us into Vatican City, guiding us through security. Only feedback is not on tour guide but the headsets used. The system is a bit finicky. The headphones are a bit uncomfortable. I'd say the vox or similar wired headphone systems are superior.

I am glad that I bought tickets ahead of time to avoid the long lines. It was very crowded, but we made it through. To see the Vatican museum in person was breathtaking!

The guide was knowledgeable and personable. I loved it! However, I think it should have been written somewhere anyway since the ticket bought also covered the Sistine Chapel, which would be closed as of April 28.This was not indicated anywhere.

Due to indisposition of the guide for the Vatican Museums, we had our booked visit varied to include the Vatican gardens. Still, it was a good experience, expertly illustrated by the lady who guided us. The presence of a very large audience somewhat marred our expectations so we will repeat the experience in quieter times. Thank you.

Our guide was extremely knowledgeable and friendly! She taught us so much about the Vatican and explained the most important aspects of what we were seeing. We were able to skip the long lines. It was easy to find our meeting point. I would highly recommend booking with them. Worth every penny!!

Absolutely amazing seeing all of those incredible works of art. It would take a lifetime to see and hear the history behind all of the priceless works.

Our guide was wonderful, funny and very informative! Sending friends your way

Great tour guide! Super funny and knowledgeable

Our guide was very knowledgeable and provided great context in her explanations and answers to our questions. We were able to breeze by the lines with our ticket, and she helped show us the important pieces of the Vatican (included the Sistine Chapel). It helped having a guide, as without one, we probably would not have known we had acccess to certain parts of the museum (that were roped off).

Everything was great. Only the audio was difficult to hear. She was great, when audio was audible. Audible about 65% of the time.

Had a great experience ..Guide Philip and Guide Kelly was amazing and very friendly .Had an adventures day today .All thanks to both guide

Our tour guide (don't remember his name but he was Serbian) was fantastic, super friendly and super interesting tour, clearly really knew his stuff and came out with some incredibly interesting facts!

The guide always had the best predisposition and knows a lot, however, the schedule of 16 hours for the tour is very tight. We saw everything in a hurry, the museum courtyard almost went unnoticed and about 17:45 we left the museum because those who wanted to enter the basilica were not going to be on time. I had visited it in the morning and I was ready to leave the tour just like that. And last but not least, my headset was falling out all the time. I did not enjoy it at all.

All in all the total experience was a totally awesome experience . Our guide was fantastic with great insight and a quirky sense of humour. Loved it!

Our guide was fantastic and we flew through all the normal queues including the back entrance from the Sistine to the Basillica

The heat lol. Our guide was great. The tour was great. I guess my only issue was that I couldn't hear her well through the device we were give

I arrived ten minutes late, I think the guide could have sent me a message warning me where I could find them, só that I could catch up with the rest of the tour.

I wanted to do the tour in Spanish but by default they signed me up for the tour in English. The guide was good and fun but the ideal is to do the tour in your own language.

SERENA was a top tier tour guide with great knowledge, energy and sense of humor. By far out best private tour in Italy!!!!

The articulation of English was difficult to understand. Lovely woman , just talked too fast and didnt understand her. Only about 30% and I had to fill in the rest since Ive been to the Vatican on several times over the last 30 years. I was hopping to gain more insight and knowledge

It was a very seamless experience, easy to find office, skip the long lines, our guide was incredible. We had a stroller and he made sure to accommodate us, pointing out the lifts and waiting for us to rejoin the group. Very knowledgeable and helped the whole group find our way to St Peter's square at the end of our tour. The only downside for me was the ear piece, I have small ears so it wouldn't stay on properly and would fall off so I had to hold it or try stand close to the guide to hear. Overall it was a wonderful experience and would highly recommend.

The tour started to late because a miscommunication of the guide and the organisation. This was also discussed in front of the tour group. This gave people an uncomfortable feeling . The guide and the tour were amazing

Very efficient staff at check-in. Outstanding guide( Frederics?) who was professional , friendly and exceptionally knowledgeable. The tour was about three hours and the guide gave us the right amount of information in each part of the tour but there was time to ask questions as well. Once the tour was finished the ticket gave you the the chance to stay on as long as you wanted and visit areas there hadn't been time for. This is an excellent tour from start to finish and we recommend it 100%.

we were fortunate to be accompanied by a very kind and very knowledgeable guide who made the visit interesting in the delirium of a bewildering overcrowding . without the guide so comprehensive would have been an " ordeal " devoid of interest in a unique place in the world . congratulations to the guide , and to Vs organization .

Reservations allow you to skip the line. The staff giving directions was very nice. Our guide very kind and knowledgeable. We really enjoyed the walk to the gardens and museums.

From the moment we checked in with Touristation Vaticano to the completion of our tour with Ferdinando, the entire experience was exceptional. This was by far the best investment we made during our time in Rome. I truly recommend Touristation Vaticano and the VIP guide Ferdinando to anyone visiting the city.

This experience is perfect for our guide Laura was knowledgeable and pleasant.. She made the tour so interesting. We are so grateful for Laura!!

Nunzia had incredible knowledge and an extremely pleasant feeling for us. In addition to the tour, she gave us lots of tips for the days and evenings. We would be happy to book with you again; I can only recommend you.

AnnaMaria was an absolutely brilliant tour guide. Very knowledgeable and a true Roman. Thank you for the great experience

Loved our guide! Maggie was knowledgeable and very capable. We were extremely please with her guidance.

Good guide and good highlights on the tour.

Valentina is fantastic! Reccomend 100%

Noelle Exceptional, very happy with our guide and the knowledge she has of all the details during the tour, very attentive and respectful with all my family. Visit, very attentive and respectful with all my family, super recommended!

Great Italian guide who speaks French fluently and knows all the guards. We passed through Vatican security in few minutes and the tour was really interesting. We have a great memory of this morning. Thank you very much.

Our guide Alexandra led us through the Vatican Museum and Sistine Chapel with such naturalness that we felt like we were in Roman times and enjoyed our visit ! Grazzie mile

Very knowledgeable and very accommodation to my husnads use of a cane. We had a great time

Initially we weren't on "the list" perhaps due to booking a day prior to the event. We were told to wait until everyone was checked in and was escorted over to a guide. She was amazing. I wish I knew her name to give her an A++ review she deserved. She got us to the front of the line and the best aisle seats to view Pope Leo. Memories to last a lifetime!!

I thought there would be more provided than the free papal audience ticket and the guide walking us into vatican city. The guides were wonderful, and the information he provided was great, but there was really only 15 minutes worth of information. I think I would prefer to save money next time that I want to participate the Papal Audience. We turned in our whisper devices as soon as we arrived at the seats, so there was really very limited amount of description of the papal audience.

Our guide worked very hard to get his small group up close to the viewing - he had an asssociate who was working with him steering him to front row seats! Along the way he explained the up-coming Papal procession, the Vatican state, the Swiss guards and general history. Well Done!

Everything it was a brilliant experience

seeing the Pope live, in the vatican

The process of locating the guide was extremely stressful - I arrived at 630am and still by 715 it was a chaos with tour guides shouting at each other and no one offering helpful service. Only after I had to be very forceful to a staff member to say I'm not a late no show I have a ticket did they allow me to join.

We were left alone after entering the St Peter's Square

It was a fiasco. I arrived at the given meeting point 45 minutes early. There was no guide to be seen. I eventually made contact with11 other people also at the same point and also unable to make contact with anyone from the Company. When someone eventually responded to frantic phone calls it was to say that the meeting point had been changed and we had been advised. I had certainly not received any communication stating this and neither had any of the other people. By this time it was 8.30 and we then had to do what turned into a 15 minute walk (due to road closures etc by police and military). We then got to the rearranged meeting point where we personally had to ask a girl sat on the steps if she was the person we were looking for. She had nothing to suggest that she was from Headout. No tshirt, no flag. She did not even greet us or make any apologies. Her first words were 'you are very late' which totally annoyed me as I was, as were the others very early. By the time we got into the square the Pope had started his audience. It was so crowded we could not get to the seating area for another 30 minutes. The whole morning was totally ruined by u professionalism. We later met at 12.15 for the tour of St. Peters Basilica- again nothing indicated that it was Headout. In fact it looked like she had tied a dirty bandana/neckerchief onto a pole. For the fee charged I felt it was all totally unacceptable and ruined what should have been a special once in a lifetime (well for me) trip I had done a guided tour the day previous to the Coliseum with another tour company and you could do with learning a few lessons in professionalism from them. Sorry but you will not be getting any recommendations whatsoever from me and I would be interested in your excuses. If it was just myself complaining I would be doubting what happened but there were another 12 people experiencing exactly the same.

The guide Stefan saved the day. Other than that, it was horrible. Waited at the venue sent only to find out it was in a different location. Never again headout

The guide didn't show up at the appointed place because he was with another group. Luckily, other people helped us by showing us the way to attend the hearing even without the guide. Occasionally we found the guide after almost two hours, who was with another group and ended up taking us in on a limited basis.

Nobody was there from headout. We were like crazy asking every tour group. We were there at 7 am but no guide tour was there. Please refund our money. We were scammed🤬🤬🤬Refund our money ASAP

The organizer on site was very disorganized and we waited almost an hour before we went on our tour to St. Peter's Basilica. There we were not let in via the fast track entrance, but had to stand in the blazing sun again for over an hour with the others. All in all, I spent the money for nothing. I could have done it all for free.

We were on our own for the Papal Audience, she simply gave us the yellow invitation and sticker and showed us where to go for security check, which was a huge line the figure ourselves out once inline looking for seats on our own in huge lines. We were then supposed to go back to meet her at McDonalds after Pope audience, but the crowds were huge and hard to walk back in the heat so it was harder to go back in the heat so we went into St. Peter on our own. It was harder to go back looking for her once we were there than to just go ahead and look around own our own. Very inconveniencing

First, No one was holding up an orange umbrella, it was leaning against the wall and couldn't be seen. The guide for the tour, had us wait an hour and another guide made us get out our. Tickets again to split up group. Unorganized. The flag she was holding didn't say "English' but a.small ribbon with a tiny bear. Guide Maria walked us around for 30 minutes not being able to get in. The tour didn't even start and by 12:30 pm we were still in line. Twice we were told by guide to turn around and walk back through crowds to different locations. I video tape me giving back my radio to Maria as others were doing as well. We would have never gotten into Basillica by time it was supposed to be over. Extremely disappointed and I would like a refund I never have bad experiences but every single person in the group was complaining as well about what they said was "a rip off" . I chose to leave this unhealthy experience and all the negative energy. Please refund my money. TY